Digital transformation in South Africa’s public sector is a complex, multifaceted programme aimed at using technology to improve socioeconomic outcomes. We are creating a framework to fast-track digital transformation in South Africa’s public sector.


The proposed framework has four dimensions:

  • Leverage digitisation and digitalisation for positive socio-economic effects.
  • Focus on societal outcomes like eradicating poverty, reducing inequality, and eliminating unemployment, supported by better services, accountable institutions, improved education, and engaged citizens.
  • Establish effective governance and coordination mechanisms.
  • Meet key institutional and infrastructure requirements.