Digital transformation in South Africa’s public sector is a complex, multifaceted programme aimed at using technology to improve socioeconomic outcomes. We are creating a framework to fast-track digital transformation in South Africa’s public sector. The framework has four dimensions: Leverage digitisation and digitalisation for positive socio-economic effects; focus on societal outcomes like eradicating poverty, reducing inequality, and eliminating unemployment, supported by better services, accountable institutions, improved education, and engaged citizens; establish effective governance and coordination mechanisms; and meet key institutional and infrastructure requirements. The full framework can be accessed here.
